If you are not satisfied with your order you can return eligible items or exchange it for another within 10 days after receiving your order. Please be aware that items listed on our website with an asterisk (*) are not eligible for returns but can be exchanged for a different size or color of the same product if there is a choice option available. All items being returned or exchanged must be undamaged, dirt free, and in a “like new condition”. If you received your item as a gift, please include the information you have- the order number, the name or email of the person who ordered the gift, etc and we will make sure that you are taken care of. You are responsible for all shipping expenses when doing a return or exchange. We recommend using a shipping service with a tracking number. You can also find answers to some questions you may have at our FAQs
Returnable items in the North & South America should be sent to the following address
- 19749 Dearborn St Chatsworth, California 91311
Returnable items in Europe, Africa, Australia, & Asia should be sent to the following address
- Starta 1, 2nd bldg., 3rd fl., Riga, Latvia LV-1026
Exchanges should be sent to the following address
- 13487 Demetrias Way Germantown MD 20874